Currently our postage pricing is based on weight as well as size. Orders of 5m increments will be sent folded rather than bolted and will fit as one Royal Mail Small Parcel. Please note that delivery prices are subject to change without notice depending on our carrier charges and areas that are classed as remote may incur additional charges. The website will automatically calculate your shipping cost based on your cart items total weight to any of the countries that we currently ship to.
DELAYED DELIVERIES INFORMATION:
For deliveries via Royal Mail Second Class, they will only consider your order lost if it has been more than 10 working days since the date that you should have received your parcel. For 1st class this will be 11 working days from the date of shipping and for 2nd class this will be 13-15 working days since the date of shipping. If you have not received your order after this time please get in touch with us.
You can also try getting touch with your local sorting office to check if they are holding any parcels for you.
In the unlikely event that your sorting office is not holding the parcel and Royal Mail are unable to find it we will attempt to replace the contents of your parcel or if the fabric is no longer in stock we will issue a refund.
For all courier orders please allow 5 working days from the date of shipping for your order to be delivered. If you have still not received your order after this time please get in touch with us and we can arrange an investigation as to the parcel whereabouts.
Please note we can only offer a replacement or refund if the parcel is considered lost by either Royal Mail or the courier company.